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My Experience Profile is recording lot of results for page visits to sitecore/service/notfound.aspx

Page Events Page not found  /sitecore/service/notfound.aspx 6 min
page view       /sitecore/service/notfound.aspx 6 min
Page Events Page not found  /sitecore/service/notfound.aspx 6 min

enter image description here

I can also see following entries in my IIS logs:

2018-02-20 23:59:59 127.0.0.1 GET /sitecore/service/notfound.aspx - 80 default\Anonymous 127.0.0.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/58.0.3029.110+Safari/537.36+Edge/16.16299 http://skylight.local/ 404 0 0 6
2018-02-20 23:59:59 127.0.0.1 GET /-/media/Base-Themes/Core-Libraries/fonts/fontawesome-webfont-ttf.ttf v=4.2.0 80 extranet\Anonymous 127.0.0.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/58.0.3029.110+Safari/537.36+Edge/16.16299 http://skylight.local/ 302 0 0 10
2018-02-20 23:59:59 127.0.0.1 GET /sitecore/service/notfound.aspx - 80 default\Anonymous 127.0.0.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/58.0.3029.110+Safari/537.36+Edge/16.16299 http://skylight.local/ 404 0 0 2

I am not sure from where are these requests coming. Does anyone face similar issue before?

1 Answer 1

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Have you tried Google Chrome dev tools?

I can only imagine what could go wrong. I reproduced this issue by adding incorrect asset link somewhere. And here you go, I've got 404.

enter image description here

/sitecore/service/notfound.aspx is just a standard 404 page in Sitecore.

Sitecore redirects to this page if requested address cannot be resolved.

I think you should be able to catch this missing asset or another thing with dev tools.

Sort by status, then search for 404 errors and then read Initiator column (in my case http://sxa_16/sitecore/service/notfound.aspx)


Your IIS log shows that response for fontawesome-webfont-ttf.ttf was 302 (redirect), maybe the next request, after redirect is incorrect thus you get 404 as a result.

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  • yeah it was to do with one of the CSS file missing.
    – Arun Kumar
    Feb 24, 2018 at 7:47

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