After enabling HTTPS on a Sitecore website that is hosted on the AWS cloud, we are unable to access the Sitecore login page. https://www.[domainname].com/sitecore which returns 403 - Forbidden:Access is denied error. Some of the other pages do not load their contents as well. How can I resolved the access issue to the Sitecore Login page on Sitecore client?

  • you can verify settings doc.sitecore.net/sitecore_experience_platform/…
    – durgar
    Commented Mar 1, 2018 at 10:17
  • You can check the IIS settings and app pool access and bindings to your instance. If you have http instead of https in your configurations in IIS, that may have caused the issue. Please share the log or any reference causing that issue and which Sitecore version you are using. P.S I can not comment yet, so replying as answer. Commented Mar 1, 2018 at 10:47

1 Answer 1


The reason that I couldn't get access to the Sitecore Login page was that setting up HTTPS through Amazon load balancer placed the CMS behind the load balancer gate as well. I didn't add the IP of the load balancer's gate to the white listed IPs, and I wouldn't do such a thing as it would expose the login page to everyone. Ultimately I scrapped this approach and used a purchased certificate to enable the HTTPS.

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