I have a rendering that I've set personalization on to hide when not anonymous (i.e. logged in), but show otherwise.

On first load of page, this doesn't work, but refreshing the page, it applies? I'm sure I've set up the personalization correctly, and can't work out why it might not apply on first load.. Anyone got any ideas of where I could check?

Update with example personalization rule.. other is inverse of this.. enter image description here

  • Can you share the rule that you have used? Mar 5, 2018 at 22:03
  • try checking it on the in incognito mode on different browsers. If I am not wrong. the results count your stats while you are testing it. Mar 6, 2018 at 8:17
  • I get the same thing using incognito window unfortunately.
    – mp3duck
    Mar 6, 2018 at 8:39
  • I think this is a Sitecore bug, can't remember the exact details, but I worked on a project which had the same issue. Someone in the team said it was a bug in Sitecore and applied a patch from Sitecore. Unfortunately I don't have access to the patch. Your best option now is to open a Sitecore support ticket.
    – TamerM
    Mar 6, 2018 at 10:46


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