There are two Activity types named Email clicked and Email opened in Marketing Automation.
But both of these items are not loaded in the Marketing Automation
Tab.
Why?
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Sign up to join this communityThere are two Activity types named Email clicked and Email opened in Marketing Automation.
But both of these items are not loaded in the Marketing Automation
Tab.
Why?
As of Sitecore 10.1, these two Activity types named Email clicked and Email opened have not been implemented, though you can see these activity types items created in Sitecore at the path /Sitecore/system/Settings/Analytics/Marketing Automation/Activity Types
but seems like functionality for these activities is not yet written in the Angular plugin. Hence these activities are not visible in Sitecore Marketing Automation.
If you want to evaluate a contact based on email opened or email clicked, you can utilize Custom Listener or Decision Point element and using the rule editor, apply email click or open rules: