There are two Activity types named Email clicked and Email opened in Marketing Automation.

But both of these items are not loaded in the Marketing Automation Tab.


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  • 4
    We haven't implemented them yet ;) Commented Mar 16, 2018 at 15:56
  • 1
    @JacobNielsen - Will this be implemented in Sitecore 9 Update 2? Commented Mar 17, 2018 at 19:39

1 Answer 1


As of Sitecore 10.1, these two Activity types named Email clicked and Email opened have not been implemented, though you can see these activity types items created in Sitecore at the path /Sitecore/system/Settings/Analytics/Marketing Automation/Activity Types

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but seems like functionality for these activities is not yet written in the Angular plugin. Hence these activities are not visible in Sitecore Marketing Automation.

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If you want to evaluate a contact based on email opened or email clicked, you can utilize Custom Listener or Decision Point element and using the rule editor, apply email click or open rules:

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