Is there a way to remove all the Analytics data?

Our instance will go live soon and we would like to start capturing data afresh.

I tried rebuilding the database (secondary reporting) using the RebuildDatabase admin page.

But the Experience Analytics still shows some data like graphs, etc.

Is there any other way to achieve what I'm trying to do, like deleting records from Mongo DB etc?

Using Sitecore 8.2.

  • 1
    You can easily restore a new blank Analytics database and also, you'll need to clear the mongoDB else when aggregation will triggered, it will re-populate the data Commented May 14, 2018 at 14:34

2 Answers 2


This is quite simple, but anyway:

  1. Truncate your mongo db. (You can just clean the folder on the server)
  2. Attach a reporting database from a vanilla sitecore instance
  3. Clean the analytics index (simply rebuild it or attach one from the vanilla instance)
  4. Refresh the reporting cache (https://learnsitecorebasics.wordpress.com/tag/refresh-aggregated-data-in-reports/)
  • Could you pls tell me how to refresh the reporting cache. I see the admin clear cache where there is only the 'clear all' button. Will that work or is there any other way.
    – sukesh
    Commented May 16, 2018 at 10:43
  • @Qwerty no, you should follow the steps from the linked article. It is about refreshing the data that is displayed in the charts Commented May 16, 2018 at 14:06

Have you tried Analytics Database Manager?


We have used this Module many many times.

Update 1: With ADM you can clean up analytics data from a specific date range. You can clean up: Contacts, Interactions, User Agents, Devices and Form Data.

Sitecore Analytics Database Manager

Update 2: You can also detach the old reporting-db, attach a clean Sitecore.Analytics.mdf and change the connectionString to the mongo db's. Sitecore will than add the new mongo-databases from scratch.

  • 3
    Can you add some more information on this module and how it will solve the OP's issue? Otherwise it might be considered a link-only answer.
    – Gatogordo
    Commented May 14, 2018 at 11:55
  • ADM did not work for us. After opening the UI, it kept adding error alerts - 'process failed'
    – sukesh
    Commented May 15, 2018 at 11:28
  • 1
    Hmmm we never have had such problems with ADM. Then I would try the suggestion in Update 2 and startup with clean analytics data from scratch
    – monkey.dsc
    Commented May 16, 2018 at 10:23

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