I Installed Sitecore 9 XP1 with Separate CD and CM servers.

I am getting the below error in CD:

Unexpected character encountered while parsing value: <. Path '', line 0, position 0
31260 12:55:45 ERROR Cannot start analytics Tracker
Exception: Newtonsoft.Json.JsonReaderException
Message: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
Source: Sitecore.Xdb.Common.Web
  • Validate that you have not typo'ed the Analytics.ClusterName setting. – Pete Navarra May 16 at 19:52
  • Did you manage to find the root cause? I'm running into same error on CM servers. – Natasha Batra Nov 8 at 12:41
  • I am getting the same error. And I did verify there is no typo for the Analytics.ClusterName setting. I did notice that the value has "mysite.local.com", and I removed "http://". @PeteNavarra – Hetal Dave 2 days ago
  • ClusterName must be resolvable on dns on all servers. Also, if on Sitecore 9, Tracker also makes a connection to xConnect, and if xConnect isn't working neither will Tracker. – Pete Navarra 2 days ago

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