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When I created my Azure based Sitecore 9 PaaS there were several other services which automatically installed with setup. One of which is Azure Application Insight which cost around 100$ per month extra to me. I want to stop this server but could not find any option for this.

How can I stop Sitecore 9 using this possibly configuration based disable feature. Also if you can provide permanent solution it would be of more help.

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1 Answer 1

Reset to default
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  1. Locate the "Sitecore.Cloud.ApplicationInsights.config" in your \App-Config\Include\zzz folder, and disable it by adding ".disabled" to the end of the filename.

  2. In your "ConnectionString.config" file found in \App_Config, remove the connection string for the AI instrumentation.

     <add name="appinsights.instrumentationkey"
 connectionString="XXXXXXXXXXXXXXXXXXXXXXXXXXX" />

  3. In your \web.config file, comment out the following entries:

<httpModules>
<add name="ApplicationInsightsWebTracking" type="Microsoft.ApplicationInsights.Web.ApplicationInsightsHttpModule, Microsoft.AI.Web" />


<dependentAssembly>
<assemblyIdentity name="Microsoft.ApplicationInsights" publicKeyToken="31bf3856ad364e35" culture="neutral" />
<bindingRedirect oldVersion="0.0.0.0-2.3.0.0" newVersion="2.3.0.0" />


<system.diagnostics>
<trace autoflush="true" indentsize="0">
    <listeners>
        <add name="myAppInsightsListener" type="Microsoft.ApplicationInsights.TraceListener.ApplicationInsightsTraceListener, Microsoft.ApplicationInsights.TraceListener" />
    </listeners>
</trace>

Perform these steps on the following server roles: CM, CD

Finally Delete the Application Insight Service in Azure to stop billing. :)

For more information read this : http://integryx.net/post/2018/05/19/sitecore-9-paas-disable-application-insights

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  • 2
    You have forgotten to add most important step - deleting the AI service in Azure :) If you won't do this, you would be still billed.
    – Peter Procházka
    May 22, 2018 at 7:24
  • 1
    Yes Peter. Just added that. Thanks for the correction.
    – Rohit Kakde
    May 22, 2018 at 7:27
  • 1
    Please note there are many other places where app insights is used for logging.
    – eglasius
    May 22, 2018 at 14:24

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