We have followed documentation on how to install Sitecore Commerce 9 on PaaS. Done Bootstrapping and almost all post installation steps.

After fixing issues with 403 Forbidden exceptions we tried to open Business Tools from Sitecore Launchpad. Unfortunately, we saw indefinite loop during start and 400 Bad Request responses for these requests:

2x GET method - xxx.azurewebsites.net/api/GetNavigationView() GET method - xxx.azurewebsites.net/api/GetLanguagesView()

This was response code:

"@odata.context":"https://xxxxxxxx-authoring.azurewebsites.net/Api/$metadata#Sitecore.Commerce.Core.CommandMessage","MessageDate":"2018-05-23T12:17:32.0106229Z","Code":"Error","Text":"Shop 'xxxxxxCommerceEngineStorefront' does not exist.","CommerceTermKey":"InvalidShop"

Environment is HabitatAuthoring.

This is how it looks like - Indefinite loop:

enter image description here

1 Answer 1


Thanks to jonne on Slack channel, I was able to identify quickly root cause of issue and find solution.

Solution is to navigate to default storefront under /sitecore/Commerce/Commerce Control Panel/Storefront Settings/Storefronts and rename it to name that you specified as defaultshopname during provisioning PaaS environments.

enter image description here

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