While installing Sitecore Experience Commerce 9.0 Update 2 I see an error as

Remove-Item : Cannot remove item C:\inetpub\wwwroot\sxp9u2.xconnect\App_data\jobs\continuous\AutomationEngine\Sitecore.Commerce.Connect.Collection.Model.dll: Access to the path 'C:\inetpub\wwwroot\sxp9u2.xconnect\App_data\jobs\continuous\AutomationEngine\Sitecore.Commerce.Connect.Collection.Model.dll' is denied. At C:\Windows\system32\WindowsPowerShell\v1.0\Modules\Microsoft.PowerShell.Archive\Microsoft.PowerShell.Archive.psm1:1006 char:29 + ... Remove-Item -LiteralPath $currentArchiveEntryFileInfo.Ful ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : PermissionDenied: (C:\inetpub\wwwr...ction.Model.dll:FileInfo) [Remove-Item], UnauthorizedAccessException + FullyQualifiedErrorId : RemoveFileSystemItemUnAuthorizedAccess,Microsoft.PowerShell.Commands.RemoveItemCommand

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I even tried deleting the dll manually to see the issue as below enter image description here

  • Can you stop the Windows Service Sitecore Marketing Automation Engine sxp9u2...? Removed tasks that finished already from deployment folder\SIF\Configuration\Commerce\Master_SingleServer.json file under Tasks and run the ps1 again Commented Jul 25, 2018 at 19:27
  • Thanks this helped and I was able to run through the InstallAutomationEngineModule but I am getting an error after this step as sitecore.stackexchange.com/questions/13029/…
    – Amitabh
    Commented Jul 26, 2018 at 4:07

1 Answer 1


In order to complete the InstallAutomationEngineModule stop the " Sitecore Marketing Automation Engine sxp9u2" service and re-run the Installation. enter image description here

Make sure you edit the Master_SingleServer.json(Deploy folder\SIF.Sitecore.Commerce.1.2.14\Configuration\Commerce) to start with the step "InstallCommerceMAModule" and remove all the previous steps. This will save time and help you to concentrate on specific error rather than going for all the succeeded steps again from the beginning.

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