Using custom roles setup to lockdown access. Gave access rights to the Forms folder and the app menu for the launchpad. However I receive the error on the GUI after clicking one of the forms to open it:

The form was not loaded due to an error.

F12 dev tools reveals 401/403 unauthorized for some api call (formbuilder/load), and also another error on the dev tools on the main Forms page (getFormDetails api call).

1 Answer 1


If you are restricting access, some functionality requires specific roles. In this case for Forms, the role "Forms Editor" needs to be assigned to either the role or user.

Reference: https://doc.sitecore.net/sitecore_experience_platform/digital_marketing/sitecore_forms/setting_up_and_configuring/the_security_roles_in_sitecore_forms

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