I am trying to send some anonymous data into analytics and browse it in experience profile.

I set @Html.Sitecore().VisitorIdentification() into layout and added reference to mvc.extensions.

Set the timeout for the session to 1 and browsed page. After 1 minute I can see in logs following error:

ERROR PostSessionEndPipeline failed.
Exception: Sitecore.XConnect.Operations.EntityOperationException
Message: Operation #0, Conflict, DeviceProfile {0396d6cd-af6c-44d5-9844-496b528677bf}
Source: Sitecore.Xdb.Common.Web

Firstly I fixed device detection using the SC patch and thought that's gonna solve the issue but not. I've checked everything that I could but still can't find the issue. Does anyone have an idea?


Please refer the patch suggested by Sitecore. I was facing the same issue and I am able to resolve it by deploying patch, from below link, to all the sitecore instance (CM, Reporing, Processing and CD). Please refer below link to download the patch.


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.