I am using sitecore 8.2 Update-1, I have issue with GeoIp. On my system GeoIp service is already running.

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And if I am access IP address in Experience explore then return all GeoIp value like same as in below screenshot

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But I am trying access Geo Data from GeoIpManager.GetGeoIpData like

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So GeoIpManager.GetGeoIpData is return null.

What should I do to resolve this error and what should we need check configuration for same issue

  • Do you have xDB enabled and Tracking turned on? I believe those are required for GeoIp to work. Oct 24, 2018 at 11:21
  • Yes I have enabled both.
    – user4492
    Oct 24, 2018 at 11:51
  • I've not seen this myself, but doing a little searching seems to indicate that the first time you call it you don't always get a result. Can you try Thread.Sleep()ing for 5 seconds and making the call again to see if it's populated after a second request? Oct 24, 2018 at 12:05
  • 1
    But In my scenario, i am getting null response every time.when i am trynig to access geo data from GeoIpManager.GetGeoIpData
    – user4492
    Oct 24, 2018 at 12:37


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