Problem: Sitecore analytics dashboard is updating very slow around (12 days delay) and old records are updating very slow (around 50 records per hours), on the dashboard

Analysis So Far: Records are updating in the SQL server collection database, also records are updating into the processing pool table, however not updating into the reporting database means slowing updating.

Checked the server - everything is fine (16 GB ram with 8 cores) memory utilization is only 30%

Using Sitecore 9 update 1

  • I am facing similar issue. did you found any resolution for this? Commented May 3, 2020 at 14:13

1 Answer 1


For those who are still facing the same issue, it is a known issue.

Please see the link https://kb.sitecore.net/articles/224364 regarding the same.

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