I am working on Sitecore commerce 9 update-1. Many customizations are already done till now.

For searching I'm using the default Search component.

Issue :- Product is not searchable by Product ID/Name.

Please share your thoughts where I can check - why Product items are not coming in search results.

Thanks in advance :)

  • what version of solr do you have? is it solr cloud? Commented Jan 14, 2019 at 9:12
  • locally I have solr 6.6.2 and in production it's azure search. Commented Jan 14, 2019 at 9:49
  • first check the Index configuration file for crawling root path. The path should include catalog items as well.
    – Hussain
    Commented Jan 14, 2019 at 15:06

1 Answer 1


OOTB Sitecore Commerce is searching from product id.

When you search inside Commerce->Merchanding the products are search on Catalog_Item_Scope index.

Please have a look on the solr index https://solr:8983/solr/#/catalog_items_scope/query . On your solution the name of the index probably is different.

If you search for : you will see results:

enter image description here

If you don't see any results in Catalog_scope_index can you try to run postman script to reindex all catalog items:

enter image description here

  • I have issue in website search functionality. Sample URL { 'sxa.storefront.com/search?q=7042127' }. Here, by default search is done from web_index. And search result for Catalog Name/Id is coming nil for me. Commented Jan 15, 2019 at 5:30

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