I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's some old data from months ago but not current data).
Scenario 2 Step 3 asks us to "Ensure that the Segments table of the reporting SQL database is not empty" and my Segments table is empty. To populate this table I read that I should run the
Control Panel > Analytics > Deploy marketing definitions option, but after running this and checking the table it's still empty :(
Why is it that the Segments table is not being populated? Anyone has any workaround for this? I'm out of options and without data on this table I've read that the reports will not show up. I get no error on the CM logs or on the PROC logs.
Sitecore.NET 9.0.1 (rev. 171219) December 19, 2017 .NET Framework 4.0.30319.42000