My client has a license for Sitecore Experience Commerce. Initially it didn't work, turns out the license key needed updating. Sitecore sent them this:

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My question is; is this one key enough to run Commerce on 8.x and 9.x instances?

According to: https://kb.sitecore.net/articles/911240 - two license keys are connected to Commerce

  • Sitecore.CommerceServer.Runtime
  • Sitecore.CommerceServer.Integrated

So it looks to me like one key is missing from the license. Or?

1 Answer 1


So the KB article hasn't been updated in a while and isn't correct for the 9.x series. The keys you require are as follows:

8.x Series

  • Sitecore.CommerceServer.Runtime
  • Sitecore.CommerceServer.Integrated
  • Sitecore.Commerce.Connect

9.x Series

  • Sitecore.Commerce.Connect

There is currently no license check for the 9.x series engine functionality just for the Connect license key mentioned above.

  • Thanks. So the key given to my client is in error then; given it holds only Integrated and not Runtime. It is meant to work on both 8.x and 9.x instances.
    – Mark Cassidy
    Commented Jan 22, 2019 at 21:53
  • Yeah, if you want to run both 8.x & 9.x series sites you will need all 3 of the keys above.
    – Rob Earlam
    Commented Jan 23, 2019 at 3:16

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