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I have installed xConnect for sitecore 9.0.2 using SIF 1.2.1 and configured it according to the documentation. I have also installed the xDB Data Migration Tools and when running the Troubleshooter for /sitecore/system/Data Exchange/AQR Data Migration Tenant/Endpoints/Providers/xConnect/xConnect Client Endpoint, I get the following error:

Exception: Sitecore.XConnect.XdbCollectionUnavailableException Message: The HTTP response was not successful: Forbidden Source: Sitecore.Xdb.Common.Web at Sitecore.Xdb.Common.Web.Synchronous.SynchronousExtensions.SuspendContextLock[TResult](Func1 taskFactory) at Sitecore.XConnect.Client.XConnectSynchronousExtensions.SuspendContextLock(Func1 taskFactory) at Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.Initialize(XmlNode configNode) at Sitecore.Configuration.DefaultFactory.CreateObject(XmlNode configNode, String[] parameters, Boolean assert, IFactoryHelper helper) at Sitecore.Configuration.DefaultFactory.CreateObject(XmlNode configNode, String[] parameters, Boolean assert) at Sitecore.Configuration.DefaultFactory.CreateObject(String configPath, String[] parameters, Boolean assert) at Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.GetClient(String clientConfigPath) at Sitecore.Analytics.Processing.AsyncPoolScheduler2..ctor(IAsyncProcessingPool1 pool, IXdbContextFactory xdbContextFactory, ExpandOptions options, Int16 maxBatchSize) at Sitecore.Analytics.Aggregation.InteractionAggregationAgent.d__15.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Analytics.Core.Agent.d__1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Analytics.Core.AsyncBackgroundService.d__22.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Analytics.Core.AsyncBackgroundService.d__26.MoveNext()

I have also tried the following:

  • running Get-Childitem cert:\LocalMachine\root -Recurse | Where-Object {$.Issuer -ne $.Subject} | Move-Item -Destination Cert:\LocalMachine\CA
  • Removed the certificates DO_NOT_TRUST_* from Current User/Personal

but the issue still persists.

Any help is much appreciated.

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