I tried to create an item using Item Service in Sitecore.Services.Client. But when I try to create an item am facing

500 Internal server not found

error during item creation.

Below I attached the code sample that I used.

                var xhr = new XMLHttpRequest();
                xhr.open("POST", "http://sitecore91.sc/sitecore/api/ssc/item/sitecore/content/Home ");
                xhr.setRequestHeader("Content-Type", "application/json");
                xhr.onreadystatechange = function () {
                    if (this.readyState == 4) {
                        alert('Status: ' + this.status + '\nHeaders: ' + JSON.stringify(this.getAllResponseHeaders()) + '\nBody: ' + this.responseText);
                xhr.send("{\"ItemName\": \"Home\",\"TemplateID\": \"76036f5e-cbce-46d1-af0a-4143f9b557aa\"}");
  • Can you hit the endpoint with postman? Are there any entries in the log files that might be related? My off the cuff guess is that the Item API is not enabled. – Gravypower Feb 4 at 9:21
  • 1
    i checked with postman ,nothing get's returned. where i need to enable item API? – Rajasekar Feb 4 at 9:31
  • Could not find any recent docs, have a look at sdn.sitecore.net/upload/sdn5/modules/… see Security on page 12. Not sure if this is still current sorry – Gravypower Feb 4 at 9:55
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    Not working. I Changed and checked. but this is used when we use item web api but i'm using sitecore.services.client . – Rajasekar Feb 4 at 10:59
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    Hi, GTHvidson it's permission related issue – Rajasekar Feb 5 at 14:01

We need to provide access rights to sitecore\ServicesAPI user. I was fixed that error by setting admin rights to


user in usermanger.

  • This solution should be applied with extreme care. Anonymous requests run under the security context of this account by default so you are effectively giving admin access to anonymous users. – Jeroen May 15 at 15:13
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    yes. That's true – Rajasekar May 16 at 9:20

According to the ItemService documentation, the item path needs to be URL encoded, and your code does not do this.

Where your code does the following:

xhr.open("POST", "http://sitecore91.sc/sitecore/api/ssc/item/sitecore/content/Home ");

The proper way should be this:

xhr.open("POST", "http://sitecore91.sc/sitecore/api/ssc/item/sitecore%2Fcontent%2Fhome");

  • 1
    I tried this also. but it's not working for me. still am facing 500 internal server error. – Rajasekar Feb 5 at 6:56
  • 1
    <setting name="Sitecore.Services.SecurityPolicy" value="Sitecore.Services.Infrastructure.Web.Http.Security.ServicesOnPolicy, Sitecore.Services.Infrastructure" /> i have changed the security policy & anonymous user to true also. – Rajasekar Feb 5 at 6:59
  • 1
    note: Get Request for item Getting is working – Rajasekar Feb 5 at 7:20

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