I found the Data Exchange Framework Tenant Service useful for me on a project and started to research it as it is pretty new tool. But I faced an issue.

I have installed all Tenant Service packages according a documentation. But when I try to request the tenant service via {hostname}/api/tenant URL, I will get the The requested document was not found error (originally a list of available endpoints is expected).

After some investigation, I haven't found a registration of the route. Probably I missed something

Does anybody know where /api/tenant route is defined or why I get the error?

  • Please check article doc.sitecore.com/developers/def/21/data-exchange-framework/en/… for more details.
    – Amit Kumar
    Commented Feb 12, 2019 at 11:48
  • 1
    I started my research from this article and gone through it before adding the question. Commented Feb 12, 2019 at 11:51
  • {hostname} is Sitecore instance or Tenant Service?
    – Vlad Shpak
    Commented Feb 12, 2019 at 12:54
  • @VladShpak {hostname} is Tenant Service Commented Feb 12, 2019 at 12:55
  • 1. Have you installed Data Exchange framework with Tenant Service provider on Sitecore instance? 2.Have you added connection string to Tenant Service to connect Tenant Service with Sitecore instance? 3. Have you created tenant with tenant service endpoints?
    – Vlad Shpak
    Commented Feb 12, 2019 at 13:04

1 Answer 1


Tenant Service is web service and should be installed separately of Sitecore instance.

Tenant Service communicates with Sitecore via connection string:

<add name="sitecore" connectionString="database=master;tenant id=[tenant id];host=[sitecore host];password=[sitecore password];user name=[sitecore user name];timeout=20" />

Sitecore requires DEF and Tenant Service provider being installed. Tenant Service provider for DEF extends DEF to communicate with Web Tenant Service.

  • Accepted it as a answer because I definitely don't have a separate Web Tenant Service installed. But the link for downloading a Sitecore Data Exchange Framework Tenant Service 2.1.0 rev. 181113.scwdp.zip package is not available on Sitecore site. It is known issue and will be solved soon. Commented Feb 12, 2019 at 14:43

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