We have just upgraded from Sitecore 8.1 update 4 to Sitecore 9.0 update 2. Almost all the functionalities are working. We have an issue with one url. When I tried to access the URL below, I got the
Layout not found error.
Here are few things I tried.
- Opened the page in experience editor mode - Page is opening in Experience editor mode.
- Checked weather item is published or not - It's published.
- Opened the item in preview mode from Presentation tab > Preview -
The layout for the requested document was not foundwas shown
- Renamed the item to
customer-care-support-new. - New URL is working.
I have searched for
customer-care-support in entire solution. But didn't find anything.
Has anyone faced a similar issue or have suggestions to resolve it?
Your help is appreciated.