We have a simple Website which has WFFM form, there is no login page. When user is closing browser directly that time interaction is not capturing into MongoDb. Probably session end is not firing.

Please suggest a solution.

  • If user is idle for longtime then based timeout setting, its pursing interaction to mongo db. Feb 24, 2019 at 6:07
  • Have you looked at the logs on your CD to see if there are any issues writing to the database? Feb 25, 2019 at 13:35

1 Answer 1


Closing the browser will not end/expire the session. That is done after user is idle for 30 mins time by default.

But you can adjust that from adjusting "timeout" parameter of the following tag in the web.config file

<authentication …> 
    <forms name=".ASPXAUTH" cookieless="UseCookies" timeout="2" />

I have blog about the WFFM data flow process for sc 8 versions in the following links in case you need to get full cycle of the data flow.

https://sitecorefootsteps.blogspot.com/2015/06/data-flow-sitecore-wffm-part-1.html https://sitecorefootsteps.blogspot.com/2015/07/data-flow-sitecore-webforms-for-2.html


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