Very similar to this question: xConnect The HTTP response was not successful: Unauthorized
But in this case, it's in Azure PaaS so a lot of the answers are not applicable.
How can I make sure the app user has access to the certificate? I do have it under SSL Setting in azure CD webapp, and the thumbprint matches the one in xConnect config.
Stack Trace:
[XdbCollectionUnavailableException: The HTTP response was not successful: Unauthorized]
Sitecore.Xdb.Common.Web.Synchronous.SynchronousExtensions.SuspendContextLock(Func`1 taskFactory) +518
Sitecore.XConnect.Client.XConnectSynchronousExtensions.SuspendContextLock(Func`1 taskFactory) +20
Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.Initialize(XmlNode configNode) +93
Sitecore.Configuration.DefaultFactory.CreateObject(XmlNode configNode, String[] parameters, Boolean assert, IFactoryHelper helper) +253
Sitecore.Configuration.DefaultFactory.CreateObject(XmlNode configNode, String[] parameters, Boolean assert) +72
Sitecore.Configuration.DefaultFactory.CreateObject(String configPath, String[] parameters, Boolean assert) +697
Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.GetClient(String clientConfigPath) +16
Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.ExecuteWithExceptionHandling(Func`2 func) +44
[XdbUnavailableException: xDB unavailable]
Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.ExecuteWithExceptionHandling(Func`2 func) +202
Sitecore.Analytics.XConnect.DataAccess.<>c__DisplayClass16_0.<LoadContact>b__0() +25
Sitecore.Analytics.XConnect.Diagnostics.PerformanceCounters.OperationPerformanceMonitorExtensions.Monitor(OperationPerformanceMonitorBase monitor, Func`1 operation) +57
Sitecore.Analytics.Data.ContactRepository.LoadContact(String source, String identifier) +84
Sitecore.Analytics.Tracking.ContactManager.LoadContact(String source, String identifier) +185
Sitecore.Analytics.Tracking.StandardSession.GetContactByIdentifier(String source, String identifier, ContactManager contactManager, Action`1 validateIdentifier) +383
Sitecore.Analytics.Tracking.StandardSession.GetContactByIdentifier(String source, String identifier, ContactManager contactManager) +164
Sitecore.Analytics.Tracking.StandardSession.IdentifyAs(String source, String knownIdentifier) +269
Carlsberg.Foundation.Accounts.Services.ContactProfileService.SetProfile(String email, String oldEmail) +177
Carlsberg.Foundation.Accounts.Services.AccountTrackerService.TrackLogin(String email, String oldEmail) +84
Carlsberg.Feature.Accounts.Repositories.AccountRepository.Login(String userName, String password, String oldEmail, Boolean emailChange) +1023
Carlsberg.Feature.Accounts.Controllers.AccountsController.Login(LoginInfo loginInfo, Func`2 redirectAction) +125
lambda_method(Closure , ControllerBase , Object[] ) +139
System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +229
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +35
System.Web.Mvc.<>c__DisplayClass15.<InvokeActionMethodWithFilters>b__12() +80
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation) +454
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation) +454
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation) +454
System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName) +973
System.Web.Mvc.Controller.ExecuteCore() +128
System.Web.Mvc.ControllerBase.Execute(RequestContext requestContext) +235
Sitecore.Mvc.Controllers.ControllerRunner.ExecuteController(Controller controller) +312
Sitecore.Mvc.Controllers.ControllerRunner.Execute(TextWriter writer) +181
Sitecore.Mvc.Pipelines.Response.RenderRendering.ExecuteRenderer.Render(Renderer renderer, TextWriter writer, RenderRenderingArgs args) +147
Sitecore.Mvc.Pipelines.Response.RenderRendering.ExecuteRenderer.Process(RenderRenderingArgs args) +74
(Object , Object ) +14
Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args) +484
Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain, Boolean failIfNotExists) +236
Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain) +22
Sitecore.Mvc.Pipelines.PipelineService.RunPipeline(String pipelineName, TArgs args) +195
Sitecore.Mvc.Pipelines.Response.RenderPlaceholder.PerformRendering.Render(String placeholderName, TextWriter writer, RenderPlaceholderArgs args) +183
(Object , Object ) +14
Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args) +484
Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain, Boolean failIfNotExists) +236
Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain) +22
Sitecore.Mvc.Pipelines.PipelineService.RunPipeline(String pipelineName, TArgs args) +195
Sitecore.Mvc.Helpers.SitecoreHelper.RenderPlaceholderCore(String placeholderName, TextWriter writer) +250
Sitecore.Mvc.Helpers.SitecoreHelper.Placeholder(String placeholderName) +61
ASP._Page_Views_Storefront_Global_Masterlayout_cshtml.Execute() in d:\home\site\wwwroot\Views\Storefront\Global\Masterlayout.cshtml:167
System.Web.WebPages.WebPageBase.ExecutePageHierarchy() +252
System.Web.Mvc.WebViewPage.ExecutePageHierarchy() +148
System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) +122
System.Web.Mvc.Html.PartialExtensions.Partial(HtmlHelper htmlHelper, String partialViewName, Object model, ViewDataDictionary viewData) +136
Sitecore.Mvc.Presentation.ViewRenderer.Render(TextWriter writer) +257
[InvalidOperationException: Error while rendering view: '/Views/Storefront/Global/Masterlayout.cshtml' (model: 'Sitecore.Mvc.Presentation.RenderingModel, Sitecore.Mvc').
]
Sitecore.Mvc.Presentation.ViewRenderer.Render(TextWriter writer) +729
Sitecore.Mvc.Pipelines.Response.RenderRendering.ExecuteRenderer.Render(Renderer renderer, TextWriter writer, RenderRenderingArgs args) +147
Sitecore.Mvc.Pipelines.Response.RenderRendering.ExecuteRenderer.Process(RenderRenderingArgs args) +74
(Object , Object ) +14
Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args) +484
Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain, Boolean failIfNotExists) +236
Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain) +22
Sitecore.Mvc.Pipelines.PipelineService.RunPipeline(String pipelineName, TArgs args) +195
Sitecore.Mvc.Presentation.RenderingView.Render(ViewContext viewContext, TextWriter writer) +331
System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) +375
System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +88
System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +775
System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +775
System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) +81
System.Web.Mvc.Async.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) +188
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +38
System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +29
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +73
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +52
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +39
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +38
System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +43
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +73
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +38
Sitecore.Mvc.Routing.RouteHttpHandler.EndProcessRequest(IAsyncResult result) +78
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +648
System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +213
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +131