I need to trigger goals dynamically in Sitecore from an independent web portal. The user clicks on a button and I make a rest api call to my sitecore service

var catId= 'clothing';

var url = 'https://hostname/sitecore/api/ssc/itemaccess/' + catId

I get the error: Tracker.Current is not initialized.

What am I doing wrong? Can I even do it this way?

My controller code is:

public class TriggerGoalController : ApiController
    public string Get(string catId)

            if (!Sitecore.Analytics.Tracker.IsActive)

            if (Sitecore.Analytics.Tracker.IsActive && Sitecore.Analytics.Tracker.Current.CurrentPage != null)

                var goalItem = //getGoalItem logic;

                if (goalItem != null)

                    var goalTrigger = Sitecore.Analytics.Tracker.MarketingDefinitions.Goals[goalItem.ID.ToGuid()];
                    var goalEventData = Sitecore.Analytics.Tracker.Current.CurrentPage.RegisterGoal(goalTrigger);
                    goalEventData.Data = goalItem[goalTrigger.Name];
                    goalEventData.ItemId = goalItem.ID.ToGuid();
                    goalEventData.DataKey = goalItem.Paths.Path;
                    return goalTrigger.Name;
            return "Something went wrong";
        catch (Exception ex)
            return ex.Message;

1 Answer 1


Tracker.Current relies on HTTP Session Context existing. Web API does not instantiate a Session object, thereby making Tracker completely unusable.

You can only use Tracker in the context of a Web Page / Controller-View Rendering. For a walkthrough on what the Tracker is doing and a full explanation on how to troubleshoot these types of issues, you can visit this blog post: Analytics Tracker Common Issues and How to Resolve Them

Instead, what you might want to consider is using xConnect to register the goal/interaction.

Taken from Jason Wilkerson's great blog post on the subject:

using (var client = GetClient())
     var contactReference = new IdentifiedContactReference("twitter", "longhorntaco");
     var contact = client.Get(contactReference, new ExpandOptions() { FacetKeys = { "Personal" } });

 if (contact != null)
     // Item ID of the "Enter Store" Offline Channel at
     // /sitecore/system/Marketing Control Panel/Taxonomies/Channel/Offline/Store/Enter store
     var enterStoreChannelId = Guid.Parse("{3FC61BB8-0D9F-48C7-9BBD-D739DCBBE032}");
     var userAgent = "xConnectIntro Console App";

     var interaction = new Interaction(contact, InteractionInitiator.Contact, enterStoreChannelId, userAgent);

     var productPurchaseOutcomeId = Guid.Parse("{9016E456-95CB-42E9-AD58-997D6D77AE83}");
     var outcome = new Outcome(productPurchaseOutcomeId, DateTime.UtcNow, "USD", 42.95m);



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