I have a campaign facet called Advertising Area (just like the one found in Google Ads). Within this facet,there are 2 levels of custom groups i.e. Country and Region and the last level is City:

Campaign facet : Advertising Area 1st level group - Australia 2nd level group - Victoria 3rd level tag - Melbourne

In a new campaign, I try to select "Australia" as a tag for a campaign facet but Sitecore prompts an error "Some of the fields in this item contain fatal errors".

Does it mean I can't use custom group as tag in campaign facet?

Thank you,


  • What version of Sitecore? – Chris Auer Apr 8 '19 at 7:43
  • We are currently using version 9.01 – Roman Loh Apr 8 '19 at 23:37
  • I do not know this error, but do have the same problem in v8.1 I thought it was due to creating a facet 2 prior to campaign facet 1, but tried changing it and still get the message. – Jennifer Rose Sep 30 '19 at 12:55

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