4

SC9.1 but tested in 8.2 also.

I have been using my tried and true httpError config for capturing 500 errors to a static file. I was setting it up for a new client and I thought changing the connection string would be a good test. But once I did, I got a hard server error below. By change I mean I changed the web database connection string to webXX.

Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

I updated the IgnoreUrlPrefixes with my 500.html page and the httpsErrors section below. I can't even render an html page, jpg, nothing with a broken connection string.

<httpErrors errorMode="Custom" existingResponse="Auto">
  <remove statusCode="403"/>
  <remove statusCode="404"/>
  <remove statusCode="500"/>
  <error statusCode="500" responseMode="File" path="/500.html"/>
  <error statusCode="403" responseMode="File" path="/404.html"/>
  <error statusCode="404" responseMode="File" path="/404.html"/>
</httpErrors>

<customErrors mode="On" defaultRedirect="500.htm" >
  <error statusCode="500" redirect="500.html" />
  <error statusCode="404" redirect="500.html" />
</customErrors>

It appears with Sitecore there are things you can do that completely shutdown IIS.

Any way around this? If IIS can't even render a 500 page, there isn't much hope of redirecting a 500 page on error.

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