while installing Sitecore Commerce 8.2.1 I am getting this error message "Service 'iisadmin' (iisadmin) failed to start. Verify that you have sufficient privileges to start system services." , any idea what might be causing this? Thank you

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2 Answers 2


If you have checked the Sitecore commerce installation documentation it says you need to install this windows feature Metabase & IIS 6 compatibility

Installing windows feature 'Metabase & IIS 6 compatibility'


  • Thank you that was the issue it looks that i overlooked that part. May 17, 2019 at 13:30

Make sure the "IIS metabase and IIS 6 configration compatability" are checked in Windows Features.

Go to it by going to your Windows Control Panel, click on "Programs and Features". On the left side, you should see a link to "Turn Windows features on or off".

Navigate to: Internet Information Services > Web Management Tools > IIS 6 Management Compatibility > IIS Metabase and IIS 6 configuration compatibility (this needs to be checked)

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