I am using Sitecore form to subscribe to news. In the On submit
of the form, I am triggering the goal. Once the goal is triggered, I have a marketing automation campaign which add the contact to the List Managers SubscribeNews
contact list. I am seeing the contact being added in fields as {{lastname}}
. Firstname
and Email
contacts are missing in SubscribeNews list as well.
I also added contact manually and it worked fine. Manually added contact have correct info in each field. I am only seeing issue with contact coming through marketing automation campaign.
I am using Sitecore 9.1.1. anyone having similar issue?
Also Once I have the contact in list manager, should the experience profile update from anonymous to real name/email?
Thanks,