I'm using Sitecore 9.1.1 and SXA 1.8.1.

I followed the steps in the following Link to trigger content tagging,

enter image description here

And the output wasn't as expected.

1] The item has been tagged but the tags appear to be corrupted or unavailable.

2] Also, when I tag a few different items, they all get the same unavailable IDs.

Does anyone have any idea what's wrong or how to fix this?

3] The tags also appear in the semantics field not in the tags field, how to make them appear in the Tags field instead of semantics?

enter image description here

  • 1
    For SXA it is different see doc.sitecore.com/developers/sxa/18/… May 23, 2019 at 10:55
  • @JanBluemink I want to do it without SXA. Is there a way to do so? May 23, 2019 at 11:29
  • For me it works. are there any tags stored in /Data/Tags coming from the Cortex tagging?. for example the Music tag e.t.c also the tags should be storage in the tags, May 25, 2019 at 8:03

1 Answer 1


I found the solution:

The problem was that the tags are created in the Web "CD" so when I opened the item in the master "CM" the IDs are not found as shown in the picture.

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