I am using Sitecore Connect for Microsoft Dynamics 365 for Sales 2.0.1 . I am trying to run xConnect Contacts to Dynamics Sync this pipeline but it is showing me below output in log file:

ManagedPoolThread #4 15:39:10 INFO [Data Exchange] Starting pipeline batch processing. (pipeline batch: xConnect Contacts to Dynamics Sync)
ManagedPoolThread #4 15:39:11 INFO [Data Exchange] No entities were read from xConnect. (pipeline: Read Contacts from xConnect Pipeline, pipeline step: Read Contacts from xConnect, pipeline step identifier: 9a2bef58-ac09-4f4d-810a-904a27f997e1, endpoint: xConnect Client Endpoint, entity: contact)
ManagedPoolThread #4 15:39:11 DEBUG [Data Exchange] 0 elements were iterated. (pipeline: Read Contacts from xConnect Pipeline, pipeline step: Iterate xConnect Contacts and Run Pipelines, pipeline step identifier: a1e11e8f-eb6a-438a-8bf9-09a678eced3d)
ManagedPoolThread #4 15:39:11 DEBUG [Data Exchange] Pipeline processor finished processing pipeline steps. (pipeline: Read Contacts from xConnect Pipeline, pipeline step: Submit Remaining Dynamics Contacts in Queue, completed pipeline steps: 6)
ManagedPoolThread #4 15:39:11 DEBUG [Data Exchange] Pipeline batch processor finished processing pipelines. (pipeline batch: xConnect Contacts to Dynamics Sync, completed pipelines: 1)
  1. I have contacts in xDB which is not syncing
  2. Endpoints is working file
  3. It was working before but stopped working now
  • Do tou see contacts in Experience Profile? Are thry in the index? Do tou have anonymous contacts disabled for indexing (default)? – Jason St-Cyr May 28 '19 at 12:22
  • Yes I can see contact in experience profile and it's a known contact – Swati Gupta May 28 '19 at 12:24
  • Do you have any Contact Filter set for the Read Contacts from xConnect pipeline step? – Artsem Prashkovich May 28 '19 at 12:35
  • No It's blank.. – Swati Gupta May 28 '19 at 12:37
  • Could you also choose the Debug log level for the xConnect Contacts to Dynamics batch, tick the Include Stack Trace For Exceptions check-box (screencast.com/t/EvDY3ZqP29z) and re-run import again? It can allow us to get more helpful info. – Artsem Prashkovich May 28 '19 at 12:55

This issue has been resolved after rebuild xConnect using below command:

C:\inetpub\wwwroot\XXX.xconnect\App_data\jobs\continuous\IndexWorker> XConnectSearchIndexer -rr
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