A while ago I created some documentation on configuring roles in Sitecore for my team. We're using Sitecore 9.0 with the
Active Directory module. I set my documentation aside six or so months ago because we didn't have a real world use case for it yet.
I came back to that documentation today, but now when I search for roles (which I know exist in AD) I never get any search results. Nothing. This is really strange since I have screenshots of it working in my old documentation! We have not upgraded Sitecore or anything since then. Not much has changed other than migrating another large website into Sitecore.
I Googled my problem and there was a guy who said increasing the cache sizes in the
ldap.config fixed his problem, so I increased mine from 5MB to 100MB but it didn't help. I still have the same issue. Any ideas what may be causing this problem? Our
LDAP configuration is still working because I can search for individual user accounts just fine, just not AD roles. Help!