I am trying to integrate Sitecore 9.1 and auth0 platform. I was following this tutorial for Sitecore 9.0 - https://blog.baslijten.com/enable-federated-authentication-and-configure-auth0-as-an-identity-provider-in-sitecore-9-0/.

I managed to get auth0 login screen but I am getting this error message after login:

Error: An error occured.

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I checked Owin.log file but it is empty, and I checked my auth0 account and it says that I successfully logged in but I am still getting the same error.

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Does anybody have any suggestion?

  • Dionis, did you find out what was going on? We are facing a similar issue. Everything was working fine until one fine day, logging in CM give the error you are experiencing Oct 13, 2019 at 21:40
  • I too am facing this issue with an upgraded site running 9.2. Any insights? Nov 8, 2019 at 17:21
  • Facing the same issue, seemingly narrowed it down to where auth0 is returning a userid of zero. It's a client managed auth0 so I'm not sure if that's relevant for others facing this issue.
    – Marko
    Nov 13, 2022 at 23:20


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