I happened to create two marketplace modules. One of them was by a mistake and need to be removed.

After uploading module2, I got an email from Sitecore saying it was being reviewed and after 3 weeks it is approved and shows up in discover.

On a suggestion from slack, I emailed [email protected] requesting to remove module1 but there was no response.

Also, I have updated the screenshot & about section for module2, but it still doesn't show up.

Can anyone please guide me how to contact Marketplace to have my concerns resolved.

  • It can take some time for you get answer from [email protected] particularly holiday season, my experience was a few weeks bases one 1 experience Commented Jul 9, 2019 at 9:32

1 Answer 1


You should always email [email protected] in regards of Sitecore Marketplace.

You might escalate issues by emailing me ([email protected]) with the details but first please always use the [email protected] email address.

  • I have emailed you my request. Thank you
    – sukesh
    Commented Jun 28, 2019 at 13:58

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