I keep seeing ERROR Campaign not found: NW9D3AFB4C9BDE48C8868B546C9EB9AF12 in the logs on CD servers of a Sitecore 8.2 instance. There are variants with different ID's. There's no stack trace so I don't really know where to begin.

Does anyone know what could be causing this rather frequent issue?

  • Someone is calling your site with sc_camp=NW9D3AFB4C9BDE48C8868B546C9EB9AF12. Likely a campaign you had active at one point, which has since been deleted. Campaigns should not be deleted. – Mark Cassidy Jul 25 '19 at 13:45
  • Thank you very much. Would I be correct in thinking there is no way to restore this without access to an old enough backup? – El_Shaddai Jul 25 '19 at 14:16
  • 2
    With a bit of tinkering, you CAN create a new campaign, then serialize/edit id/deserialize the item to force the old ID in place. Then publish that. – Mark Cassidy Jul 25 '19 at 14:31

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.