Using Sitecore 8.2, when I add a mailto: link, it gives me a validation error that external links require a target.

However, the modal tab for mailto links doesn't contain a target field, and if I insert something into the Hyperlink tab it either ignores it or uses just the fields on that tab - ie it won't seem to pull from multiple tabs - this is when I confirm by going into edit html.

I'm wondering if there is any way of doing this other than manually editing the html or am I just missing something?

1 Answer 1


When you insert a link via the Hyperlink Manager you should have an Email tab. When you use this tab, the correct link <a href="mailto:[email protected]">Email me</a> will be generated. See also the documentation: https://doc.sitecore.com/users/82/sitecore-experience-platform/en/insert-a-link-in-a-text-field.html

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  • Yes, but part of the problem is that the external link validation rule is getting activated because this mailto link does not have a target. I can remove the validation rule (I have) but I find it odd that the UI creates html that is then flagged by this validation rule... Aug 21, 2019 at 12:01
  • @LeviWallach that is indeed odd. Another workaround is to first use the Hyperlink tab to set a link with a fake url and a target. Then you should edit the link again but now use the E-Mail tab to set the emailaddress. The previously set target will remain in the HTML while the url gets changed to the mailto:addres value. The External Link Validator checks whether a targer OR a title (tooltip) has been set. Aug 22, 2019 at 6:27
  • Yeah, since this is something that the customer needs to use, it seems not worth it if we need to instruct them to do this... Thanks. Aug 22, 2019 at 12:05

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