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Sitecore version: 9.0.2

Issue: Users in the segmented list do not have email and name

What I am doing: When a user registers on my application, I programmatically trigger the Sitecore provided 'Register' goal. To send the e-mails, I have created a segmented list. The list is segmented using the out-of-box rule where users have trigged a specific goal in the last 1 day.

In this segmented list, I am finding the user count in list getting updated but the email and name fields are blank for random users. I am getting all the details for a few users.

I am creating contacts using xConnect before triggering the goal.

I am unable to understand this. Please help me to understand the same.

|improve this question
  • 1
    Have you checked in xDB? Is it saving name and email? – Swati Gupta Aug 28 at 2:00
  • Can you post your code where you are saving the email address and name details to the Contact Facets? – Pete Navarra Aug 28 at 12:53

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