1

We have one issue in EXM, that it's not updating "Sent" count, although emails are getting delivered successfully. EXM version is 4.0.0 rev. 161028 and Sitecore version is 8.2. (Also it's not sending email delivery completion notification). I am using Sitecore Email Cloud. Can someone please advice that what could be the possible issue?

enter image description here

  • Issue is fixed after enabling below configuration files in CM 1. server.Sitecore.Analytics.Tracking.Database.config 2. Sitecore.Analytics.Tracking.Aggregation.config Here is link which helped me ryantucknz.wordpress.com/2016/08/22/… – S.Kazmi Sep 5 at 6:57
0

Issue is fixed after enabling below configuration files in CM server.

  1. server.Sitecore.Analytics.Tracking.Database.config
  2. Sitecore.Analytics.Tracking.Aggregation.config

Below link has more detail regarding this fix.

https://ryantucknz.wordpress.com/2016/08/22/exm-failed-to-execute-the-commitsession-pipeline/

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.