We are not seeing analytics passed through to Coveo Cloud when we run site in "live" mode. Where the database is set to "master" rather than "web".
Coveo.SearchProvider.config and look for the
coveoanalytics tag. check the database attribute and check it's set to master like this:
<site patch:before="*" name="coveoanalytics" virtualFolder="/coveo/rest/v6/analytics" enableTracking="true" database="master" domain="extranet" />
You can patch it on the
Coveo.SearchProvider.Custom.config file if you don't want to edit the
Coveo.SearchProvider.config file which I recommend you do this way.