I am working on Sitecore 9.0.2 and we have a requirement to send a reminder email through marketing automation. We have a scenario where contact will land on registration page and provide email/password, system will register the user and redirect it on profile page. In many cases user reached on profile page but does not provide details. In this case a reminder mail will go. In marketing automation tool, i am enrolling a contact while registration will finish and waiting for either session expired or profile submission event. once session expired before the profile submission, i'll send a email. In this flow i have following questions.
1.) I am not able to find a default rule to find out if tracking session has expired. I found a rule for page session end (/sitecore/system/Settings/Analytics/Page Events/Session end) but not sure this is limited to page or tracking session expired. Any suggestion for this. if its not available by default, may i have to raise a custom event explicitly while session expired pipeline get executed.
2.) i'll put a custom listener with two rules (session expired or profile submitted) after contact's enrollment, in this scenario how i can pass details to next activity which event has triggered customer listener ?
please suggest if overall scenario can be handled in different way in marketing automation. Thanks