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Receiving this error during the install. Any idea what needs to be done? Thanks in advance. 

Install-SitecoreConfiguration : The remote server returned an error: (500) Internal Server Error.
At C:\Projects\XC92 Deploy\MyDeploy-Sitecore-Commerce.ps1:93 char:1
+ Install-SitecoreConfiguration @params -ErrorAction Continue *>&1 | Te ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException
    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Install-SitecoreConfiguration

[TIME] 00:17:09
Invoke-RestMethod : The remote server returned an error: (500) Internal Server Error.
At C:\projects\XC92 Deploy\Modules\InitializeCommerce\InitializeCommerce.psm1:101 char:5
+     Invoke-RestMethod $UrlCommerceShopsServicesBootstrap -TimeoutSec  ...
+     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (System.Net.HttpWebRequest:HttpWebRequest) [Invoke-RestMethod], WebException
    + FullyQualifiedErrorId : WebCmdletWebResponseException,Microsoft.PowerShell.Commands.InvokeRestMethodCommand
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6
  • check your commerce engine service logs and see what error is there? i got same issue on my local machine and solved it by disabling redis caching and compression in commerce engine config file.
    – Vipin Banka
    Oct 11, 2019 at 2:20
  • The log has this error: BootStrapping Commerce Services: commerceshops.sc9.com/commerceops/Bootstrap() Install-SitecoreConfiguration : The remote server returned an error: (500) Internal Server Error.At MyDeploy-Sitecore-Commerce.ps1:93 char:1 + Install-SitecoreConfiguration @params -ErrorAction Continue *>&1 | Te CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Install-SitecoreConfiguration. Redis section seems clear in the log. to try your solution: Which file and section do I edit?
    – vbgp
    Oct 15, 2019 at 13:22
  • New to commerce so would appreciate the location of the file and the key/value used to disable redis caching and compression. Thank you @Vipin
    – vbgp
    Oct 15, 2019 at 13:33
  • look into your CommerceShops\wwwroot\logs folder and find out error in logs, for settings look into CommerceShops\wwwroot\config.json file, restart app pool after changing the settings, also change same settings in other commerce engine roles and restart their app pools as well.
    – Vipin Banka
    Oct 16, 2019 at 3:27
  • When I try to access commerceshops.sc9.com I get following error: An error occurred while starting the application. .NET Framework 4.8.3752.0 X64 v4.0.0.0 | Microsoft.AspNetCore.Hosting version 2.1.1-rtm-30846 | Microsoft Windows 10.0.18362 | Need help?
    – vbgp
    Oct 17, 2019 at 18:48

1 Answer 1

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0

Answering for the sake of someone googling this error - I had a similar error an it helped me to update the Sql database name to have double slash “\” between the machine name and sql instance i.e. "MyComputer\SQLEXPRESS"

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