We have started indexing contacts by using Helpfulcore.AnalyticsIndexBuilder due to some reason we would like to stop contact indexing forcefully. May I know how can we stop indexing in Sitecore.

  • this is for which version you want to stop Dec 16, 2019 at 2:29

1 Answer 1


To stop contact indexing from the external module you added to solution which is Helpfulcore.AnalyticsIndexBuilder you need to disable the below config file.

/App_Config/Include/Helpfulcore/Helpfulcore.AnalyticsIndexBuilder.config (add extension as .disabled)

If you are using Sitecore 8.2 Then to stop all contact Indexing you need to follow below.

  1. Go to the \App_Config\Include\Sitecore.ContentSearch.Analytics.config file.

  2. Set the "ContentSearch.Analytics.IndexAnonymousContacts" setting value to "false".

    <setting name="ContentSearch.Analytics.IndexAnonymousContacts" value="false"/>

If you are using Sitecore 9XP Then to stop all contact Indexing you need to follow below.

  1. Open the xConnect Search Indexer sc.Xdb.Collection.IndexerSettings.xml configuration file. In a default on-premise deployment, the full path is

\<xConnect role root>\App_Data\jobs\continuous\IndexWorker\App_data\Config\Sitecore\SearchIndexer\sc.Xdb.Collection.IndexerSettings.xml

  1. Set IndexAnonymousContactData to false to disable indexing.


  2. Rebuild the xDB search index.

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