As part of a Sitecore Support Ticket I was asked to use the Sitecore Support Pack Generator to provide informations about my site; I had installed and used it before changing OS to Windows 10, but now every attempt of running it returned the following error on the log:

ERROR SSPG.MainWindow - Couldn't clear IsolatedStorage on startup.
System.UnauthorizedAccessException: Access to the path '<filename>' is denied.

Every attempt of fixing the problem by modifying permissions of the named file in my project or running SSPG as administrator failed. How can I address this?


For reference, I found on this blog post that I need to delete the files present under C:\Users\<User name>\AppData\Roaming\Sitecore\SSPG\Files\, and this solved my problem.

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