We are seeing Solr master and web index updates are getting stopped randomly in mid of the day. I tried one approach that is mentioned in this answer.

Updated the master index strategy to use intervalAsynchronous strategy and checkForThreshold to False Updated the web index strategy that we are using OnPublishEndAsynchronousSingleInstanceStrateg to have the CheckForThreshold to False. We are still seeing the solr index updates getting stopped. Any updates to the master items or publishing the items to web are not triggering the index updates. We have the switchonRebuild indexes in place for the solr indexes. Can any one provide more ways to troubleshoot/fix this ?

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We are using the Sitecore 9.1.1 version and solr cloud for our infrastructure. We also have separate coveo indexes on the same setup.

  • Are you doing bulk publishing? – Amit Kumar Mar 27 at 12:00
  • There is a sitecron job runs every hour to do smartpublish of the site to web. – Ramakrishna Kudikala Mar 27 at 12:54
  • It means publishing queue got stuck. Can you please try publishing manually and verify index.. – Amit Kumar Mar 28 at 20:01
  • No, I tried publishing manually .. it won't reindex. Rebuilding web index from the indexing manager quickly quits in few seconds. – Ramakrishna Kudikala Mar 30 at 18:31
  • Any specific error in log.. – Amit Kumar Mar 30 at 18:32

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