Federated authentication is successful and changes the user profiles in the sitecore backend, but it does not create a new user, any help?

1 Answer 1


You have to set "isPersistentUser" setting for this federated authentication so that Sitecore will create virtual users that can be used/refer in future visits.

If that is not set, Sitecore will only create a temp user (as virtual user) and will remove after the user session expires.

Refer following Sitecore document for more information on "isPersistentUser" setting.


  • The setting is already given, I will look at the following document.
    – Sujana
    May 15, 2020 at 10:26
  • 1
    Its because of the CreateUniqueUsername, it has changed in 9.3, dint find a solution yet, but I can confirm that it is the issue
    – Sujana
    May 15, 2020 at 15:14

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