I am doing an upgrade from 7.5 to 8.1-Update 3. I have gotten to the end and just finished the final upgrade to get to 8.1-Update 3. Now I am trying to rebuild the reporting database.
I open the
/sitecore/admin/RebuildReportingDB.aspx page and I click the Start button. The Process State changes to "StoppingDataRecording" and then just sits there. It has been running for like 15 minutes and hasn't changed.
In my local testing environment when I ran this, it changed very quickly to the desired "WaitingToReceiveData" state. I am not sure why it is taking so long.
I have looked in my browser console on the Network tab and I so see that the browser is issuing calls to
ScriptResource.axd every few seconds and getting responses back with a 200 status. So that seems OK. I don't see any errors anywhere in my logs. For this server we are using a hosted version of MongoDB instead of a local version and this is our production database which has a LOT of data. Would that make this process take a real long time? Basically I am just sitting here watching the screen waiting for it to change and I have no idea if it ever will. Has anyone else ever had this issue where the Rebuild Reporting Database screen seems to be stuck?