I just created a sample newsletter regular email campaign with personalization. I added the rule When the current month is. The mail is sent successfully. But When I view the mail, the mail shows default content like below
But when I clicked the following link in the mail Are you having trouble viewing the email? Please click here to see the online version. it shows personalized content like below.
1 Answer
In Sitecore 9.0.1, there is a bug that prevents personalization from working. My advice is that you file a Support Ticket and reference Sitecore Hotfix 219515, or upgrade to Sitecore 9.1