I have enabled the following settings

<setting name="Sitecore.JSS.TrackerServiceEnabled" value="true" />
<setting name="Xdb.Enabled" value="true" />
<setting name="Xdb.Tracking.Enabled" value="true" />

Still I get following errors in log file

2012 16:23:26 DEBUG [Analytics]: Tracker.IsActive == false. EndAnalytics pipeline is terminated
2012 16:23:26 DEBUG Tracker is not initialized. ReleaseContact processor is skipped

I have also set session timeout to 1 minute.

Console screenshot enter image description here

Any other configurations to enable?

  • Any error in logs or browser console?
    – AlokBhatt
    Jul 30, 2020 at 10:09
  • No..not anything specific to tracking. I have added the screenshot in question Aug 3, 2020 at 6:31
  • Whenever Sitecore starts it will print system settings, one of them is - if tracking is allowed by license, like INFO xDB is enabled. Tracking is enabled Valid xDB license is present Do you have similar lines in your log file? Aug 3, 2020 at 15:20
  • Yes.I am able to see following lines. 15496 12:49:05 INFO xDB is enabled. 15496 12:49:05 INFO 15496 12:49:05 INFO Tracking is enabled. 15496 12:49:05 INFO 15496 12:49:05 INFO Valid xDB license is present. 15496 12:49:05 INFO 15496 12:49:05 INFO Aug 4, 2020 at 7:19


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Browse other questions tagged or ask your own question.