Custom token not being replaced by actual value when I have send email

Question

I have created custom token using steps provided by Sitecore. when I have send an email it will not replace token value

https://doc.sitecore.com/developers/exm/90/email-experience-manager/en/create-a-custom-personalization-token.html

https://doc.sitecore.com/users/90/sitecore-experience-platform/en/configure-the-import-contacts-wizard-to-include-custom-contact-facets.html

Token NAME : $typeofcustomer$

Answer 1

Seems like "typeofcustomer" is your custom facet, make sure you've configured everything correctly for custom facets. I've explained in below blogs. https://sitecorewithraman.wordpress.com/2020/08/02/sitecore-xconnect-custom-facets-part-i/ https://sitecorewithraman.wordpress.com/2020/08/22/sitecore-xconnect-custom-facets-part-ii/

Once you're sure, your custom facet is set up correctly and values are being saved against that facet. Follow below steps for custom token:

1. Create a custom dispatch task:

• Create a custom dispatch task class Eg. CustomerDispatchTask.cs -> In this class, in the GetContacts method, return your custom facet along with default facets.
• Update the Sitecore.EmailExperience.ContentManagement.config

2. Override the default token map:

• Create your custom token map by adding your custom token. Eg. CustomerPropertyTokenMap.cs
• Replace the recipients/recipientPropertyTokenMap element in App_Config\Sitecore\EmailExperience\Sitecore.EmailExperience.Core.config file with your custom token map.

Refer to this post: https://sitecorewithraman.wordpress.com/2021/01/10/sitecore-exm-custom-tokens/