I am using sitecore 9.3 and facing an issue with xconnect when using identifyas in the code to identify the user using the email i got the below exception
Exception: Sitecore.Analytics.DataAccess.XdbUnavailableException Message: xDB unavailable Source: Sitecore.Analytics.XConnect at Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.ExecuteWithExceptionHandling[T](Func
2 func) at Sitecore.Analytics.XConnect.Diagnostics.PerformanceCounters.OperationPerformanceMonitorExtensions.<>c__DisplayClass1_0.<Monitor>b__0() at Sitecore.Analytics.XConnect.Diagnostics.PerformanceCounters.OperationPerformanceMonitorExtensions.Monitor[T](OperationPerformanceMonitorBase monitor, Func
1 operation) at Sitecore.Analytics.Tracking.StandardSession.IdentifyAs(String source, String knownIdentifier) at Authentication.Pipelines.CookieAuthentication.SignedIn.UpdateUserProfile.Process(SignedInArgs args)Nested Exception
Exception: Sitecore.XConnect.XdbCollectionUnavailableException Message: { "Message": "Operation failed: The lock time has expired." } Source: Sitecore.XConnect.Client at Sitecore.XConnect.Client.XConnectSynchronousExtensions.SuspendContextLock(Func
1 taskFactory) at Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.<>c__DisplayClass35_0.<ExecuteWithExceptionHandling>b__0(IXdbContext c) at Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.ExecuteWithExceptionHandling[T](Func
2 func)