Using Sitecore 10.1

Xdb.Enabled & Xdb.Tracking.Enabled values are set to true and the layout file has - @Html.Sitecore.VisitorIdentification().

The following values are null.

var country = Sitecore.Analytics.Tracker.Current.Interaction.GeoData.Country;
var city = Sitecore.Analytics.Tracker.Current.Interaction.GeoData.City;
var latitude = Sitecore.Analytics.Tracker.Current.Interaction.GeoData.Latitude;
var longitude = Sitecore.Analytics.Tracker.Current.Interaction.GeoData.Longitude;

I'm assuming, Geolocation services are a part of this version. right?
If yes, is there any config setting to change, to fetch the above values.


You'll need to subscribe to the GeoLocation service if you haven't yet. You can do this through the self-service portal which you can find at https://support.sitecore.net. See here for more details on signing up for the service.

If you've subscribed you also need to activate the IP Geolocation service through configurations. You can do this be setting the value GeoIp.PerformLookup to true in webroot\App_Config\Sitecore\DetectionServices.Location\Sitecore.CES.GeoIp.config.

More information can be found here.

  • Is it possible to check anywhere in the system (CMS) if the current license has this subscription already? – Qwerty Apr 12 at 8:59
  • 1
    I don't believe there's anywhere in the CMS itself you can see it, I think you'd have to go through the support portal. – Trayek Apr 12 at 9:52

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