We are using Sitecore 8.2 update 7 with WFFM. We are facing issues in LIVE site (Prod CD) while getting Emails, the attachments are NOT there.

When we remove the following config line in Sitecore.Forms.config

<setting name="WFM.IsRemoteActions" value="true"/>

We are getting attachments, but our other form which has Custom Submit Action stops working.

My Current config in LIVE

<setting name="WFM.IsRemoteActions" value="true"/> 
<setting name="WFM.MasterDatabase" value="master" /> <!-- if we make this as "web" the custom submit action stops working

Inside Sitecore both Submit Actions (Custom and Send Email) have Client Action = [unchecked]

  • Do you have <IsIncludeAttachments>true</IsIncludeAttachments> parameter added for send email message action? May 18, 2021 at 13:27
  • What do you have in the configuration for: /sitecore/system/Modules/Web Forms for Marketers/Settings/Actions/Save Actions/Send Email Message
    – Julius A
    May 18, 2021 at 13:32
  • @MahendraShekhawat - Yes its there.
    – Amin Sayed
    May 18, 2021 at 13:33
  • @JuliusA - Sorry didn't get your question
    – Amin Sayed
    May 18, 2021 at 13:34

1 Answer 1


Please verify that your /sitecore/system/Modules/Web Forms for Marketers/Settings/Actions/Save Actions/Send Email Message item has the required "include attachments" flag set.

In Parameters field verify you have the the following:


  • It is already there..!!
    – Amin Sayed
    May 18, 2021 at 13:42

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